Email & SMS Notifications
Automated customer communication at every shipment milestone
Automated Customer Communication
Our automated Email & SMS notification system keeps customers informed at every shipment milestone — order created, pickup scheduled, in-transit, out-for-delivery, delivered, and RTO initiated.
Notifications are customizable, brand-friendly, multilingual and support sender masking. This reduces customer support calls, increases trust, and improves post-purchase delivery experience.
Email Templates
Branded email updates with customizable templates
SMS Alerts
Instant SMS notifications for critical events
Customizable
Fully customizable messaging and branding
Multilingual
Support for multiple languages
Key Features
Email Notifications
Branded email updates at every milestone
SMS Alerts
Instant SMS updates for critical events
Customizable
Fully customizable templates and messaging
Multilingual
Support for multiple languages
Sender Masking
Brand-friendly sender identification
Real-Time Control
Manage communication preferences instantly
Notification Milestones
Order Created
Confirmation when order is placed
Pickup Scheduled
Notification of pickup timing
In-Transit
Updates during shipment movement
Out for Delivery
Final delivery notification
Benefits
Reduced Support Calls
Customers stay informed, reducing inquiry volume
Increased Trust
Transparent communication builds customer confidence
Better Experience
Improved post-purchase delivery experience
Brand Control
Maintain brand voice in all communications
Use Cases
E-commerce Brands
Keep customers informed throughout delivery journey
D2C Businesses
Build trust through transparent communication
Enterprise Clients
Customize notifications for B2B workflows
Customization Options
Design your notification templates with brand colors, logos, and messaging. Choose which milestones trigger notifications, set language preferences, and configure sender details for seamless brand integration.
Notification Stats
Enhance Customer Communication
Set up automated notifications for better customer experience